Hilton Cambridge City Centre - Cambridge (Cambridgeshire)

our room was brand-new, high standard with central heating, a safe box and multi-channel television, had a very good experience. loved the location in the city centre.

The breakfast with a hot drink.

The hotel was spotless, the rooms were nicely decorated and well-appointed. The full English breakfast was the best part of our thoroughly enjoyable stay. The location was magnificent and fab for Cambridge, right by the town centre and Corn Exchange, the train station and the centrally-located colleges🙂

Brilliant and fab position.

Satisfactory breakfasts with for example.

The room was comfortable, but we had no external window for fresh air.

The welcome is worth mentioning. The staff (she was from Holland) was so friendly and helpful that it almost felt like coming home after being away. This was replicated by most of the staff I have to admit, even at breakfast.

Honestly nothing I can think of.

Overall had great stay on this visit.

Consider utilizing the executive lounge during your stay for complimentary drinks and snacks-it enhances the experience and offers a relaxing spot away from your room.

The excellant front desk reception staff.A very good breakfast

In bathroom all toiletries had not been replenished and no shower cap

Front of house staff a little business like for my tastes. Efficient but could be more friendly. Concierge was great- very helpful. Good parking facilities. Room was good.

Position, breakfast and gym

When I booked I was assured of a non smoking room but was given a smoking room with no chance of change which meant that I had to have the window open all all the time .The hotel said it was booking .coms fault And accepted no responsibility. I will not go back again

The hotel was excellent quality and well-organized and placed in a classical-style building. The services were very good. And they had a bar in the lobby. The accommodation had a central location in the center of York. Pizzeria Cafe Milano located 1 km away was a nice surprise.

Central location. Valet parking

Overall look rather doudy. Unimaginative interior design. Bedroom rather depressing with nasty a/c smell. Fixed windows and therefore no possibility of fresh air. Poor view from bedroom window. Main entrance straight onto stairs and escalator not very welcoming

The staff were amazing - they were extremely polite and professional, on the way in and out. They answered my queries about breakfast, and arranged me a morning newspaper, without fuss. Most importantly though (and something I will remember), we overslept but no-one fussed about check-out times, over-stay charges, etc.. they just thanked us and bid us a good journey. Refreshing stuff - I wish more hotels would operate like this!

Tiny gripes, just to help you - the bathrooms could be a bit plusher.. between the shower curtain, soap dispenser and hand rail, there was not a lot of space to shower! Also, at these room rates (we paid £150), you *really* need to offer free wifi (even Starbucks manage this, in return for a £2 coffee), and having breakfast included would have been a nice gesture too.

Friendly staff willing to help and nothing was too much trouble. Nice meal at the restaurant, again service was of a high standard. room was clean, well appointed. Late check out no problem.